Nortons Hiab Services Limited — Privacy Policy

Introduction

Nortons Hiab Services Limited Company Number 6140715 collects and processes your personal information in accordance with this privacy policy. This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR). Nortons Hiab Services Limited’s registered Office is at Norton Street, Miles Platting, Manchester M40 8HD, UK.

Information That We Collect From You

What you provide to us directly might include your name, email address, postal address, telephone number, property details and other personal information. We may also collect non-personal data that could identify you, such as location, IP address, browser type, operating system and other details about the device you are using.

How we use your personal data

We use your personal data to provide our services to you and process this on the legal basis of 'performance of contract'. Where you have consented we may also use your information to send you promotional offers and marketing. You are free to withdraw this consent at any time. We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf. We use third parties to process your data for web hosting, email, analytics, social network interaction, invoicing and payments. We ensure all processors acting on our behalf act in accordance with this privacy notice.

Your Rights

Under GDPR you have the right to access personal information that Nortons Hiab Services Limited processes about you. You can ask us to confirm what we hold about you and which categories it falls into. You can also ask why we process it, who it has been or will be disclosed to, and how long we keep it. Where the information was not collected directly from you, you can ask us about its source.

You may also request that we update any incomplete or inaccurate data about you, or that we delete your personal data in accordance with GDPR. You may request we action your rights by contacting us at Nortons Hiab Services Limited, Norton Street, Miles Platting, Manchester M40 8HD, UK, or by emailing us at info@nortonscabins.co.uk. To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

International Transfers

The majority of the data is processed within the EU; however your personal data may be processed by the third parties we use in the USA. Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.

Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms such as TLS. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

How Long We Retain Your Data

Nortons Hiab Services Limited only retains personal information for as long as is necessary. For further details on our data retention periods please contact us. Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Cookies

We use a number of different cookies on our site. A “cookie” is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device. The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options. Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. To learn more about what cookies are, or how to control or delete them, we recommend you visit aboutcookies.org for detailed guidance.

First Party Cookies are set by this website directly. They are PHPSESSID, a general-purpose identifier native to PHP applications that maintains your session variables, and the consent cookie that remembers your choices from the banner.

Third Party Cookies are cookies set on your machine by external websites whose services are used on this site, such as social sharing buttons and embedded content. You should be aware that these sites are likely to be collecting information about what you are doing around the internet. You should check the respective policies of each of these sites to see how they use your information and how to opt out.

Disclaimer

Load handling equipment manufacturers and their logos such as HIAB and the HIAB logo are registered trademarks. Nortons Hiab Services Ltd is not associated or affiliated with HIAB or other load handling equipment manufacturers, and expressly disclaims any and all rights to any such marks.